Refund policy

Refund & Return Policy

At Slick Interior, your satisfaction is our priority. We proudly offer a 365-Day No Questions Asked Money-Back Guarantee on eligible orders.

If you're not fully satisfied with your purchase for any reason listed below, you may request a return, replacement, or refund within 365 days of receiving your order.


Easy Returns & Exchanges

Need a different size or color? No problem.

To start a return or exchange, simply contact us at:


support@slickinterior.com

Please include:

  • Your order number
  • The reason for the return
  • Photos if applicable

Our team will guide you through the process as quickly as possible.

Please note that product availability may vary. If a replacement item is unavailable, we will issue a refund instead.


Order Cancellations

If you need to cancel an order, contact us immediately at:


support@slickinterior.com

If your order has not yet shipped, we will issue a full refund.

If your order has already been shipped, you may still return it under our return policy once it arrives.


Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or incorrect, we’ll make it right.

Please email:

  • Your order number
  • A brief description of the issue
  • Clear photos of the product

to:


support@slickinterior.com

We will arrange a replacement or refund as quickly as possible.


Color Variations

We do our best to display product colors as accurately as possible. However, slight variations may occur due to:

  • screen settings
  • lighting
  • photography
  • fabric texture

If you believe the item color significantly differs from what was advertised, contact us within 365 days of delivery with:

  • Your order number
  • Photos of the item
  • A visible date and name in the photo

Our team will review the request and provide an appropriate resolution.


Missing Orders

If your order has not arrived, please contact us at:


support@slickinterior.com

We will investigate the shipment and either:

  • resend the order
    or
  • issue a refund if necessary.

Return Conditions

To qualify for a return or refund:

  • Items should be unused or minimally used
  • Items should be in their original packaging whenever possible
  • Returns must be requested within 365 days of delivery

For hygiene and quality reasons, excessively used, damaged, or altered products may not qualify for a refund.


Non-Eligible Returns

We reserve the right to deny returns or refunds in certain situations, including but not limited to:

Non-removable Sofa Cushions

Our sofa covers are specifically designed for sofas with removable seat and back cushions.

Customers are responsible for ensuring compatibility before ordering. Products may not fit correctly on sofas with non-removable cushions.

Detailed sizing information is provided on all relevant product pages.


Refund Processing

Once your returned item is received and inspected, refunds will be issued to your original payment method within:


7 business days

Shipping fees may be non-refundable depending on the circumstances of the return.


Return Shipping

In approved cases involving:

  • damaged items
  • defective products
  • incorrect orders

we cover all return shipping costs.

For customer preference returns (such as choosing the wrong size or color), return shipping responsibility may vary depending on the situation.


Contact Information

If you have any questions regarding returns, refunds, or exchanges, please contact us:

Email


support@slickinterior.com

Mailing Address


Slick Interior
1712 Pioneer Avenue
Cheyenne, WY 82001
United States of America